F.A.Q
HOW LONG WILL SHIPPING TAKE?
For online orders we will ship within 24 hours. It will take 2-4 business days to receive your order depending on your location.
WHAT IS DONE TO SHOCKS WHEN REBUILT?
Externally cleaned to bare metal
Main shaft is machined, over-sized bushings installed in housing
Pistons and valving rebuilt
All new seals and gaskets
When done placed on our testing machine to be sure they come up to pressure on jounce and rebound
Final calibration if needed is done at this time
Painted with a gun metal gray primer, you may paint coat color over it
WHAT IS A HEAVY DUTY SHOCK?
Larger bronze bushings where main shaft rides
Valve body modified to make it stronger
30% stiffer than standard shock but will last much longer
2 year unlimited mileage warranty
WHAT DO I LEAVE ON SHOCKS BEFORE SHIPPING TO APPLE?
Leave the arms on but remove the links (a link connects the arm to the suspension). Leave the links on if you want them rebuilt
WHAT TYPE OF FLUID SHOULD BE USED FOR THE LEVER SHOCKS?
Shocks come filled with fluid, no need to check for 5 years.
Do not over fill, please leave a 3/4” air space to allow for expansion of fluid when shock heats up during use.
Use a good grade hydraulic oil such as Hydraulic jack oil obtained at most auto part stores in pint containers, or motorcycle fork oil in 10 or 20 weight, again be sure not to overfill.
Please do not use motor oil, brake fluid or transmission fluid, these fluids are not compatible with the seals and rubber components.
(10 to 20 weight SAE viscosity rating is equivalent to AW 46 hydraulic viscosity rating.)
Apple Hydraulics rebuilt shocks come filled with fluid, please do not remove filler plug for 5 years.
DO YOU HAVE REBUILD KITS FOR SHOCKS?
No rebuild kits for shocks, our seals will not fit a stock shock because we remachine the housing and shaft during the rebuilding process
WHAT DO YOU DO TO REBUILD CARBURETORS?
Carbs are completely disassembled and cleaned. Housings re-bushed, new throttle shafts, new jets, needles, and float valves. All new gaskets and O rings. Individually flow bench tested.
WHAT DO I LEAVE OFF CARBURETORS BEFORE SHIPPING TO APPLE?
Do not send:
manifold
air filters
vacuum and gas line hoses
linkage between carbs
WHAT IS THE DIFFERENCE BETWEEN RESLEEVING AND REBUILDING A BRAKE CYLINDER?
Resleeving is resleeving only: send empty housing and we will clean it, resleeve it,and return ready for reassembly
Rebuilding is complete rebuilding including resleeving: send cylinder as it comes off the car and receive it ready to go back on the car
HOW DO I SHIP?
Pack securely in cardboard box
Put letter of instructions with return address and phone number inside
Use carrier of your choice
HOW DO I PAY?
Online Orders:
We accept Credit, Debit cards as well as PayPal
For Re-build and Return:
Enclose your MasterCard or Visa number and expiration date in the box
Enclose a check in the box
We can send back to you COD
You can also pay online, then ship your parts
HOW LONG TO REBUILD MY PARTS?
Most items will be rebuilt in 5 days or less
Shipping to you:
For online orders we will ship within 24 hours. USA orders will take 2-4 business days to receive your order depending on your location. International orders can take 5-10 days depending on your location.
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Shipping to us:
ACCEPTABLE CORES
1. No physical damage such as cracks, bent or broken parts
2. Mounting holes not broken or excessively worn
3. Threads and splines not stripped
4. Not “frozen”; Internal movable parts should move
Shipping to Apple
Parts need not be cleaned.
To avoid delays and losses, please include at least one of the following three:
-invoice copy for core refund, OR
-completed purchase order form, OR
-a brief note with your name, address, phone number, listing of what is sent, etc.
Use carrier of your choice. For smaller parts we recommend Priority Mail using Flat Rate Box. Boxes (in three different sizes) are available free at post offices. Postage between any two USA zip codes is same for whatever you can fit in the box and package arrives in 2-3 busines days. Most popular size is 8.5 by 11 by 5.5; postage for it is $11.30 (tracking and insurance are optional). With postage paid online you can schedule free pick-up. For details go to Click-N-Ship.
Send packages and mail to:
Apple Hydraulics
1610 Middle Road
Calverton, NY 11933
USA
Feel Free to contact us anytime with more questions!
PHONE: 631-369-9515
FAX: 631-369-9516EMAIL: Info@applehydraulics.com
HOURS: Mon-Fri 8AM - 4:30PM
Apple Hydraulics
1610 Middle Road
Calverton, NY 11933