Shipping to us:
Include a brief note with your name, address, email address, phone number, listing of what is sent, and what you want done.
For smaller parts we recommend Priority Mail using Flat Rate Box. Boxes (in three different sizes) are available free at post offices.
Send packages and mail to:
1610 Middle Road
Calverton, NY 11933
Shipping to you:
For online orders we will ship within 24 hours. USA orders will take 2-4 business days to receive your order depending on your location. International orders can take 5-10 days depending on your location.
Only re-buildable cores are accepted for core charge refund, exchange, or R&R. In the past, less than 5% of the cores were rejected. Many of the cores rejected receive partial credit depending on the condition.
-No physical damage such as cracks, bent or broken parts
-Mounting holes not broken or excessively worn
-Threads and splines not stripped
-Not “frozen”; Internal movable parts should moveShipping to Apple